Before You Book
Questions About Pig Rig Service?
How we cook, communicate, and show up β answered plainly, no guesswork required.
π Our Menu & Flavors
What's actually piled onto that sandwich.
What can we actually order?
Sandwiches piled high with pulled pork, brisket, chicken, smoked sausage, or veggie, plus sides like potato salad, mac salad, slaw, baked beans, and mac n cheese. Everything's finished with our homemade KC, Carolina Gold, or Spicy Texas sauce.
How is the food cooked and sauced?
Everything is seasoned and slow cooked, and each sauce is brought to a boil in its own stock pot so it keeps its own flavor and texture. Nothing is rushed and nothing is generic - that's how we get real BBQ, not just grilled meat with sauce poured on top.
Can our slaw be customized?
Yes - our slaw can be made mayo-based, apple slaw style, or however you'd like it done. It's one of the small details we like to get right for every host.
π Day-of Service
What to expect once we roll up to your event.
What time do you show up on the day of the event?
We aim to arrive 30-60 minutes before service starts. All our prep work is done before we get there, so once we're on-site it's just greet the host, get set up, and open the window.
What do you need from us for setup?
Really just a level place to park - we come fully self-sufficient otherwise. A slanted lot makes cooking and hot oil unsafe, so a flat spot is the one thing we ask hosts to lock down.
How do you keep the line moving once service starts?
We cook to the back of the line, not the front, which is why we ask hosts to run a slightly shortened menu. With 3-4 people working the window at all times, your sandwich is ready almost the moment you order.
Do you provide plates, napkins, and utensils?
That's awesome to hear you're thinking ahead! Yes, we bring all the cutlery and disposables so guests can dig in without a hitch. Just know we don't provide extra items for things we aren't bringing along.
π₯ Guest Counts & Booking
Sizing the right BBQ setup for your event.
What size events do you handle?
That's awesome β we can totally handle events of all sizes! For smaller parties we send one truck, and for bigger parties we've sent as many as 17 trucks. It really just depends on your vision for the event.
Is there a minimum to book you?
We do have a minimum spend based on the date, time, address, guest count, and menu β but there's no minimum guest count. Reach out with your event details and we'll walk you through what fits.
How far will you travel for an event?
We'll travel anywhere - if it's outside a major city hub, there may be a travel charge added. Just let us know your location and we'll give it to you straight.
Why book Colorado Pig Rig instead of another truck?
We're licensed and insured, and we communicate fast - no waiting days to hear back on details that matter to your event. Our whole goal is to make you, the host, look great in front of your guests.
π Our Story & Passion
Where the Pig Rig came from, and why we do this.
How did Colorado Pig Rig get started?
The Kriz brothers founded it in Colorado in 2014, blending their two favorite comfort foods - street tacos and Kansas City BBQ - into one concept. What started as a single truck grew into a national brand, and we've been operating trucks since 2016.
What kind of events do you enjoy most?
Private events are our favorite - planning everything out, setting up to impress the host, and watching guests light up over the food. Happy guests making the host look good is the whole goal.
What are you most proud of?
We believe we make the best KC BBQ sauce around, and pairing the Kriz Brothers' apple slaw recipe with our own sauce on a pulled pork sandwich is still a personal favorite. Holding onto that tradition of genuinely great food is what we're proudest of.
What do guests notice most about your food?
That's awesome question! Honestly? It's the passion and love. Our teams don't cook because they "can" β they cook because they want to. That's the difference guests notice most.
Booking
How do I check if my date is available?
That's awesome that you're ready to lock in a date! Checking availability is easyβjust submit a form on our website. We've got multiple trucks and cuisines ready to roll, so don't be afraid to reach out!
What happens if I need to cancel or reschedule?
All cancellation and reschedule policies can be found in our booking terms linked in the footer of our website. You'll also get a copy with your catering agreement when you book.
Can the serving time change after I book?
That's awesome that you're thinking ahead! Sometimes yes, sometimes no β here's the deal: we make commitments to other parties based on our commitment to you. So if your proposed time change would conflict with another party we committed to based on our original commitment, we wouldn't be able to change it. If it doesn't conflict, we can totally do that!
How far in advance should I book?
That's awesome that you're planning ahead! For best availability, we recommend booking 4-8 weeks out β but don't stress if you're running behind, because rush bookings and even week-of requests are typically available too. Just know that if your first pick is already taken, we might have to roll with a backup preference to make sure you're still fed and happy.
Can I check availability before I know every detail?
That's awesome that you're planning ahead, but honestly, it's hard for us to give any availability until we know the location and time. If the location isn't set yet, it's kind of like throwing darts at a wall for us.
What are your payment terms?
Payment terms are dictated by your catering agreement. They are also found in the booking terms in the footer of our website.
What information do you need to give me a quote?
That's awesome that you're ready to get this rolling! To get you a quote, we just need a few simple things: your date, time, address, and guest count. That's it β send those our way and we'll take it from there like family.
Pricing & terms
What happens to my price if the event changes?
That's awesome that you're asking β yes, we can totally update your event details! Just keep in mind, once your guest count is confirmed, it can't be lowered. If any approved changes end up affecting the price, we'll show you everything clearly in a revised quote so you know exactly what to expect.
What affects the price of my event?
Thats awesome question! A few things go into your price: your date, your service time, how many guests you're feeding, and your event address.
Is gratuity included or expected?
Gratuity is not included or added automatically. Tipping is optional, and any cash or card tip goes directly to the crew serving your event.
Are there any fees I should know about up front?
Your written quote shows all charges before you book, including any travel, taxes, or booking fees. We do not add fees after you accept the quote unless your event changes and you approve a revised price.
Do you offer fixed per-person pricing?
Sometimes. Pricing may be per person, package-based, or subject to a minimum depending on the event. Your quote will clearly show how your price is structured.
What is included in the quote you send me?
That's awesome that you're digging into the details! Here's the deal β your quote covers food service for the guest count you gave us, plus all the plates, utensils, and serving supplies that come with the service you picked. We can totally set you up right.
How is your pricing structured?
Every event is quoted individually based on the menu, guest count, service time, and location. Your accepted quote is your price unless you approve a later revision.
How do you work out travel costs?
That's awesome that you're planning something with us! So here's the deal on travel costs β it's based on where our serving truck is coming from and how far it needs to travel to get to your event. We've got trucks operating out of many major metro areas, and we can totally go beyond them too when we've got availability.
Food
Can the menu be adjusted for our event?
That's awesome question! We can absolutely change the menu to fit your event. Our standard menus are our most popular options, built to be approachable and fit a crowd. But if you already know exactly what you want, just let us know and we'll quote that instead!
Do you have kid-friendly options?
That's awesome that you're thinking of the little ones! We can absolutely have kid-friendly options for your event. All we need is a heads up ahead of time on what you're thinking. Since kids can be picky, it helps a ton if you tell us what your kids like so we can make sure we make it happen. Every kid is different, and we're happy to make them happy!
What do you refuse to compromise on?
That's awesome question! Here's the truth: quality and responsiveness are non-negotiable for us. Communication is the key β it's what gives you the reassurance that we know what you want and how to pull it off. And the food? That's what makes your event go smooth. We can totally do that, every time.
What sides and drinks come with it?
That's awesome question! So here's the deal - each menu comes with its own set of options, and we can totally make changes where need be to get it just right for you. As for drinks, we keep guests happy with an assortment of soda and water, though what's on hand can vary by region.
What do you serve?
That's awesome question! We cater parties all over the place - most of what we do is private parties, but we jump into public events too. Just know we've got required sales minimums for every party, based on our inputs. We can totally make it work for you!
Dietary
How do you handle food allergies?
We are very sensitive to guest needs. We put the upmost care into accommodating, but we only know the dietary restrictions you tell us up front. If there are severe allergies or needs please let our team know up front.
Do you offer gluten-friendly options?
That's awesome you asked β we absolutely do!
Can you accommodate dietary restrictions?
We can accommodate for almost any situation as long as we know up front. Surprises on site don't usually go well for our team or your guests.
Do you offer a vegetarian option?
That's awesome question to ask! Yes, every menu we put together includes a vegetarian option. You get to pick your menu, and we can totally do that, but we highly recommend keeping one vegetarian option on there since it's such a common dietary habit these days.
Service & the day
How early do you arrive before service starts?
That's awesome you're planning ahead β we love that! Our crew rolls in 30-60 minutes before service kicks off. We give ourselves that window because traffic can be a little unpredictable, and we want to make sure we're all set up and ready to feed you when the time comes.
How do you communicate with hosts before and during the event?
That's awesome, here's how we keep in touch with you every step of the way! About 24-48 hours before your party, we'll email you the day-of contact info for the truck team, so you know exactly who to reach. We also send an automated email before your event to make sure nothing's changed and everything's set on our end. Then, when our team rolls up on-site, we'll call you right away to let you know we've arrived and get shown where to park. We can totally handle the details so you can just get ready to enjoy the party!
How long does service take for a larger event?
That's awesome that you're planning something big! Typically, we can serve 60-80 guests per hour, though it really depends on how streamlined your menu is and what your vision looks like for the event. For larger events, we recommend adding more trucks to help speed things up β we can totally make that happen for you!
What happens to leftover food?
That's awesome that you're thinking ahead! Here's how we handle it: we're happy to take the leftovers home and take care of disposal, or you as the host are welcome to keep them for yourselves. Just let us know 15 minutes prior to service if you'd like to keep the leftovers, so we can get everything bundled up and still make it to our next catering on time!
How does the serving line actually move?
That's awesome that you're thinking ahead about this! Here's the real deal: every party moves a little differently. The slow part is usually the chatting at the windowβwalking folks through the food and what's what. Our goal is to get that food out fast, but honestly, we can only move as quick as your guests order. If your crew already knows the menu before they get in line, things can move way faster!
What do you do when the line gets long?
That's awesome, we can totally do that β and honestly, that's when we're at our best! When the line gets long, we don't slow down, we just work smarter. We start batch cooking so we can get 2-3 orders at once, cooking to the back of the line - meaning we always have a few orders of each option ready to go. Once it's ordered, it's out the window fast. Even with a long line, nothing goes stale or sits around - everything moves out within a minute or two, and we're constantly cooking to restock and keep that line flowing.
What does setup look like on event day?
That's awesome that you're planning your event with us! Here's how it usually goes: we typically show up 30-60 minutes before service, depending on traffic. Most of the prep work is already done by the time we roll in, so we just pull up, open the window right on time, and start serving up the good stuff. Once your time frame wraps upβor every guest has been fedβwe quietly pack up the truck and head out. Easy, smoky, and simple, just how it should be!
What happens at the end of service?
That's awesome, at the end of service we just say thanks to you, our host, load up the truck, and hit the road. Simple as that!
Site & logistics
What if my venue has tight or unusual access?
That's awesome that you're already thinking ahead on this β we can totally work with tight or unusual access! We might need to shift where we park or set up service, and we'll give you the truck's sizes ahead of time so you can double check everything fits. As a good rule of thumb, plan for 40ftx10ftx12ft tall of space available, with upwards of 50 ft to get a trailer in. And hey, worst case scenario, we just park somewhere safe where nothing gets damaged and set up a little farther away β either way, everyone gets fed!
What makes a site difficult to serve?
That's awesome that you're thinking ahead on this! Honestly, the tricky sites usually come down to venues that want to get involved and dictate how food service works. They might have the space, but they don't have the kitchen or food service to back it up. We love what we do, and we want it to be a success for everyone involved β that's always our goal.
Can you serve indoors, or do you need to be outside?
That's awesome question! We can totally bring the food inside for ya, but most of the time fire code requires either ventilation inside or cooking from electric. Don't worry thoughβit's something we can figure out together if needed!
Who handles permits and venue approvals?
That's awesome that you're thinking ahead on this one! Permits and venue approvals are handled by the host. What we can totally do is provide our licensing and proof of insurance to help you get that sortedβbut we don't pull event permits or pay venue costs on behalf of a host. Just want you set up right!
Do you need power or water hookups?
That's awesome question! Good news β nope, we don't need any power or water hookups. Once we park, we're totally self sufficient and ready to feed the crowd.
How much space do you need to set up?
That's awesome question! Usually we need 40ftx10ft of space if we're rolling in with the truck, and 50ftx10ft if it's the trailer. But here's the cool part - once we're parked, the truck can detach from the trailer to shrink its footprint. We can totally make it work!
Can you serve at a school, park, venue, or private property?
That's awesome question! Yesβwe can totally do that. We're mobile, so we roll right up to your school, park, venue, or private property and bring the smoky goodness straight to you!
Events
What kinds of events do you cater?
That's awesome to hear you're planning something! We cater events of all sizes and styles β if you need great food, we would love to help!
What kind of event are you the best fit for?
That's awesome question! Honestly, we're a great fit for any event with great food. We don't get too stuck on the event type β we just care about the food and the experience for our hosts and guests.
What's the most memorable event you've done?
That's awesome you asked, because honestly, we've done it all - weddings, country super-stars, professional athletes, you name it. But nothing hits quite like the first time you see your dream come to life and drive that truck out for its very first job. Those early experiences, when it's all brand new, are some of the memories we will never forget.
Is there a minimum guest count?
That's awesome news - we don't have a minimum guest count! We just work off a minimum spend instead.
The unexpected
What if you run out of food?
That's awesome that you're thinking ahead about this! Here's the deal: we bring enough food to cover the guest count you give us up front. We don't bring extra past that number, so it's super important you give us an accurate guest count β that way we won't run out on you. Since we're a mobile kitchen, we just don't have room for big fridges and freezers to stash extra product should the guest count end up higher than expected. On the flip side, should the guest count come in lower than expected, all those leftovers are yours to keep!
What do hosts most often forget to ask?
That's awesome that you're thinking ahead on this one! The thing hosts most often forget to ask about is dietary restrictions. Honestly, accommodating your guests is not hard if we know up front β we can totally do that. But once the kitchen introduces gluten and half your guests are GF, it's hard to decontaminate/eliminate the gluten with 100% certainty. So just give us a heads up early and we'll take good care of everyone!
What happens if you're delayed getting to the venue?
That's awesome that you're thinking ahead β traffic can happen! Being a mobile crew, every once in a while a bad accident might block the road and slow us down. It's rare, but if it happens, we're happy to stay late to make sure everyone gets fed. Accidents aren't our fault or your fault, but we can totally make sure you get everything you paid for.
What happens if more guests show up than we told you?
There is a chance we run out of food. Its good practice to overestimate by 10-15% to make sure everyone gets fed.
What's your plan if the weather turns bad?
We show up rain, snow, wind, or shine. We can always pack things in to-go containers.
Proof & trust
Are you licensed and insured?
Yes. All our teams hold a health license and insurance.
What makes you different from other caterers?
We would love to say we serve better food β but honestly, our other food truck friends serve great food too, we just believe ours is superior. What really sets us apart is our communication. We answer the phone at all times, respond to emails at all hours, and text you back. No channel goes unanswered β that's just how we roll, like family.
Can you provide insurance or vendor documentation?
We can provide that when requested. Please note on COI's our agents can take up to 7 days. We are unable to change our policies for events.
How long have you been doing this?
That's awesome question! We fired up our first truck back in 2016, and we've been slowly growing and adapting ever since. We can totally can't wait to serve you!
Why should we book you?
That's awesome that you're thinking about us! Here's the honest truth β as owner-operators, we know our truck service inside and out. We're not just caterers, we're your co-hosts. We'll always let you know upfront what our trucks can and can't do, so you're never misled about what's possible.
Where you serve
Why do you need the exact event address?
That's awesome that you're planning ahead with us β and yeah, we totally need that exact address! Here's why: it's impossible for us to give you a quote unless we know where we're going. One of our biggest cost drivers is mileage, so it's impossible to quote without knowing where we're headed.
Can you serve nearby towns outside the main city?
That's awesome question! Absolutely β we're mobile, so we can totally roll on out to wherever you are!
Where do you serve?
That's awesome β we serve private parties all over! Reach out today, because we've got a team ready and capable of serving you.
Still got questions?
Ask us before you book the smoker
Tell us your event and guest count β we'll get back fast with real answers.